Sarah Walden
Activity overview
Latest activity by Sarah Walden-
Sarah Walden created an article, Epic Browser - Drag and Drop Emails
There is a known issue with dragging and dropping attachments into Chrome when they are not directly from a file storage system (i.e., when you drag from Outlook). Applied has notified Google of t...
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Sarah Walden created an article, Epic Browser: Attachment Errors - "Error reading from the file storage" Opening Email in Epic (Browser Access)
Error: "Error reading from the file storage" Opening Email in Epic (Browser Access)DescriptionWhen trying to open email attachments in Epic Browser, an information message appears:There was an erro...
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Sarah Walden created an article, Epic Browser: Attachment Errors - "An Open File Has Been Detected"
Error: "An Open File Has Been Detected"Workflows to recreate:Workflow #1:Attach a Microsoft Office file (.docx, .xlsx, .pptx) or PDF document to a client in Applied Epic.Open the attached file from...
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Sarah Walden created an article, Accessing Browser for the First Time
Accessing Epic Browser is almost identical to accessing it on desktop. HIG has decided to make Google Chrome the official browser for accessing; however, Edge is supported by Applied. Link to Epic...
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Sarah Walden created an article, Epic Outlook Integration - Access Type has switched
Issue: When using the Epic Outlook Integration, it switched from desktop to browser. Solution: Revert settings back to desktop option