Sarah Walden
Articles
-
Epic Browser - Drag and Drop Emails
There is a known issue with dragging and dropping attachments into Chrome when they are not directly from a file storage system (i.e., when you drag from Outlook). Applied has notified Google of t...
-
Epic Browser: Attachment Errors - "Error reading from the file storage" Opening Email in Epic (Browser Access)
Error: "Error reading from the file storage" Opening Email in Epic (Browser Access)DescriptionWhen trying to open email attachments in Epic Browser, an information message appears:There was an erro...
-
Epic Browser: Attachment Errors - "An Open File Has Been Detected"
Error: "An Open File Has Been Detected"Workflows to recreate:Workflow #1:Attach a Microsoft Office file (.docx, .xlsx, .pptx) or PDF document to a client in Applied Epic.Open the attached file from...
-
Accessing Browser for the First Time
Accessing Epic Browser is almost identical to accessing it on desktop. HIG has decided to make Google Chrome the official browser for accessing; however, Edge is supported by Applied. Link to Epic...
-
Epic Outlook Integration - Access Type has switched
Issue: When using the Epic Outlook Integration, it switched from desktop to browser. Solution: Revert settings back to desktop option