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RoboForm - Sharing Carrier Sites

Lucas Wood
Updated

Phase 1: 

*This Section Focuses on Moving Logins to Shared Group* 

Phase 2: 

*This Section Focuses on Adding MFA to Shared RoboForm Logins*

*Please Note: Some buttons referenced in below guide may vary across carrier sites, in the event of this please look for buttons labeled "Profile" or "Security" to reach the proper setup screens* 

 

In the event that a carrier site does not support using an Authenticator App then we will revert to calling the accounts user to obtain their one time code. Once this code is obtained make sure to check the box titled "Trust this browser/Remember Me" OR "Stay Signed In" so that you do not need this code moving forward. 

 

If you encounter any issues not mentioned in this guide, please reach out to the IT Helpdesk. 

 

Thank you

HIG IT 

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